Myrmidon Solutions Build a Team Leader/Manager In this category, our objective and therefore solutions are driven by the reality that in a lot (not all – but, a lot) of Recruitment businesses three observations can be made. 1) It is common to promote your longest standing team member to “Team leader” by default. (In military circles this is called “battlefield commission” and is both logical and necessary, and indeed helps without question in matters of survival – but we are in a “War for Talent” not “Battle for Talent”.) 2) Not all Senior Consultants want to be Team Leaders. They may see the investment of time required to train / mentor a junior Consultant as affecting their ability to bill, “not enough hours in a day syndrome”. (They see this – because without training in Leadership and structure / tools to manage people – there aren’t!) 3) Lets be honest with our industry, the vast majority of mid to senior Recruitment Companies globally today have not (yet) invested in management programmes. Not all, not all – but the majority I fear. Programmes to increase revenue and Increase Brand Awareness etc yes, and even if you have, the Team Leader you have just hired may not have been through a Management School. The modules: People Types and Social Styles Training Adults Creating a “Vision” and “Mission Statement” Creating a Standard of Operation manual Create a Desk Plan Create a Business Plan Team Growth Models KPI creation (Key Performance Indicators) KPI Management Desk WIP (Work In Progress) Desk P&L Team Forecasting Desk-level training and coaching Create Training Programmes Delivery of Training Presentations Balancing “Self Billing” and Managing Teams How to construct and deliver Appraisals Disciplinary Procedures From “Personality Manager” to Business Manager How to Manage your Manager

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